Tickets

As every year you will have the opportunity to pick between three different ticket packages for GalaCon. Each of them has their special perks.

All GalaCon tickets (BASIC, PLUS and BIZAAM) include access to the Evening Events. If you only want to visit the Evening Events, you can purchase a ticket for 10,- €.
Additionally, there are two family ticket options. Visit the ticket shop for more details.

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Get your ticket!

Please note that orders are binding and cancellations are only possible under certain conditions. Make sure to read the terms and conditions before ordering.

During the order process, we gather personal data (name, address, e-mail address, payment information) with your consent to handle and process the order and fulfill (pre-)contractual duties. For more information on privacy, please visit pony-events.eu/privacy. 

Please check your spam and junk e-mail folder after your payment. 

Ticket FAQ

Here are some FAQ about tickets. If you can’t find an answer here, please feel free to contact the ticket support via support@pony-events.eu.

Early Pony Offer

If you book your BASIC ticket early, you can use our Early Pony offer.

  • Until February 2nd, the price is 90,00 €
  • From February 3rd to June 15th, the price is 95,00 €
  • From June 16th onward, the price is 100,00 €

For many events there is a lot of planning necessary beforehand and some of the decisions and investments depend heavily on the available budget before the event even starts. GalaCon is no exception and unfortunately we have noticed a lot of delayed ticket sales over the past years. In the past years, the strongest months for sales had often been clearly June and July.

By keeping the ticket prices initially low and increasing them over time, we avoid a general raise and reward those who purchase their ticket earlier and therefore increase our planning security.

 Important Terms and Conditions

  • Tickets will be sent via e-mail as a PDF file or download link.
  • You are responsible to provide a valid e-mail address and check your spam and junk e-mail folder. If tickets can’t be delivered via e-mail, we may have to cancel the order or charge for shipping and processing costs.
  • Cancellations are possible without charge up to 14 days after purchase. For later cancellations, a cancellation fee is charged. Cancellations are no longer possible 8 weeks before the convention.
  • If you want your ticket delivered via mail, you will have to cover the shipping costs for certified mail from Germany.
  • Underage visitors may have to be accompanied by a parent or legal guardian. You can find more information here.
  • We might exclude visitors who break the convention rules without any refund. Make sure you have read the rules of conduct.

Please see Terms and Conditions for the complete version. This is only an extract, in case of doubt the full publication counts.

Important Information

Contact

For any questions or inquiries regarding

  • accessibility,
  • booking and handling,
  • invoices,
  • lost tickets,
  • general complaints,
  • payment or
  • shipping

as well as any other general questions, please contact support@pony-events.eu. 

For cancellations, changes or upgrades, please visit our support page.

For complaints regarding data protection, accessibility or equality, please contact support@pony-events.eu.